SHIPPING & RETURNS
Dispatch
EvitaRoza ships to NL, EU & UK.
Within the Netherlands, shipping is free. Packages are always prepared as quickly as possible and sent with track & trace. Take into account a delivery time of 2 to 7 days. (Outside the Netherlands it takes longer) You can always send me a message if your package is in a hurry!
Shipping costs to Germany & Belgium are €5. Shipping to other EU countries & the UK is slightly more expensive and may vary, please check the price at checkout.
Return & exchange
Not satisfied with your order? That can happen! Then you have 14 days to change your mind. Unfortunately, the costs for returning are for your own account. The products must be returned in their original condition, if approved, the purchase amount will be refunded.
Exchange is also possible within 14 days. This is of course only possible if the desired item is still in stock.
Email me at mail@evitaroza.com for further instructions.
Problem with your order
I always do my very best to make everything run as smoothly and quickly as possible, but unfortunately something can always go wrong. My apologies if this happened to you. Send me a message as soon as possible and we'll see how we can solve it together.
Customs & import duties
Buyers are responsible for any customs and import taxes. This can happen if you place an order outside Europe. We are also not responsible for delays due to customs.