SHIPPING & RETURNS
Dispatch
Note: Orders placed between July 10 and Aug 1 will be processed from Aug 2.
Shipping within the Netherlands is free with an order from €25,-
You pay for an order below this amount €3,30 on shipping costs.
For shipping to Belgium, Denmark, Germany, France, Italy, Luxembourg, Austria, Spain & Sweden: €4,95
Rest of EU and UK: €6,95
Rest of the world: €14,95
Packages are always prepared as quickly as possible and (if not sent in an envelope) sent with track & trace. Take into account a delivery time of 2 to 7 days. (Outside the Netherlands it takes longer)
Return & exchange
Not satisfied with your order? That can happen! Then you have 14 days to change your mind. Unfortunately, the costs for returning are for your own account. The products must be returned in their original condition, if approved, the purchase amount will be refunded.
Exchange is also possible within 14 days. This is of course only possible if the desired item is still in stock.
Send an email to mail@evitaroza.com for further instructions.
Problem with your order
I always do my very best to make everything run as smoothly and quickly as possible, but unfortunately something can always go wrong. My apologies if this happened to you. Send me a message as soon as possible and we'll see how we can solve it together.
Customs & import duties
Buyers are responsible for any customs and import taxes. This can happen if you place an order outside Europe. We are also not responsible for delays due to customs.